Terms of Service

1. Acceptance of Terms

By creating an account, checking in, or using any part of this service, you agree to be legally bound by this User Agreement and our Privacy Policy. If you do not agree, you must not use the service.

2. Service Description

This is a safety monitoring service where users check in at regular intervals. If a check-in is missed, you may receive push notifications (if enabled), and your designated emergency contact is notified. This service is:

• ● NOT a substitute for emergency services (call 911/112 for emergencies)
• ● NOT a medical alert or monitoring service
• ● Provided "as-is" without guarantees of availability or reliability

3. Eligibility

You must be at least 13 years old (16 in the EEA) to use this service. By using the service, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.

4. Your Responsibilities

You agree to:

• ● Provide accurate, current, and complete information
• ● Maintain accurate emergency contact information
• ● Obtain consent from your emergency contact before adding them
• ● Inform your emergency contact they may receive safety alerts
• ● Manage your notification preferences in Settings
• ● Grant notification permissions on your device (if you want push reminders)
• ● Check in at your designated intervals
• ● Secure your device to prevent unauthorized access
• ● Use the service only for lawful purposes
• ● NOT misuse, abuse, or attempt to circumvent the service
• ● NOT use the service to harass, spam, or harm others

5. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• ● Warranties of merchantability or fitness for a particular purpose
• ● Warranties of uninterrupted or error-free service
• ● Warranties that email or push notifications will be delivered
• ● Warranties of accuracy, reliability, or timeliness

We do not warrant that the service will meet your requirements or be available at all times.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• ● We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• ● We shall not be liable for lost profits, data loss, service interruption, or failure to deliver notifications
• ● Our total liability shall not exceed $100 USD or the amount you paid (if any) in the past 12 months
• ● We are not liable for third-party actions or failures (email providers, push notification services, network carriers, etc.)

Some jurisdictions do not allow limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

7. Indemnification

You agree to indemnify, defend, and hold harmless the service, its operators, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• ● Your use or misuse of the service
• ● Your violation of these terms
• ● Your violation of any laws or third-party rights
• ● Information you provide or transmit through the service

8. Service Availability

We strive for reliability but cannot guarantee:

• ● Continuous, uninterrupted access to the service
• ● Freedom from errors, bugs, or security vulnerabilities
• ● Delivery of all email or push notifications
• ● Compatibility with all devices or operating systems

We may suspend or terminate the service for maintenance, updates, or unforeseen circumstances without prior notice.

9. Modifications to Service or Terms

We reserve the right to:

• ● Modify, suspend, or discontinue the service (or any part) at any time
• ● Update these terms with reasonable notice (via app or email)
• ● Change pricing or introduce fees with 30 days notice

Continued use after changes constitutes acceptance of new terms. If you disagree, stop using the service.

10. Termination

Either party may terminate this agreement at any time:

• ● You may stop using the service and request account deletion
• ● We may terminate access for violations, abuse, or at our discretion
• ● Upon termination, your data will be deleted per our Privacy Policy

11. Governing Law and Disputes

These terms are governed by applicable law. Any disputes shall be resolved through:

• ● Binding arbitration (where permitted by law)
• ● Courts of applicable jurisdiction for areas not permitting arbitration

EU/EEA users retain rights under applicable consumer protection laws.

12. Compliance with App Store Policies

This service complies with Apple App Store and Google Play Store guidelines. Use of the service must also comply with applicable store terms.

13. Severability

If any provision is found unenforceable, it shall be modified to the minimum extent necessary, and other provisions remain in full force.

14. Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and the service.

15. Contact

For questions about this agreement:

• ● Email: support@ruthereapp.com